In addition to the hospitality sector, the app will be mandatory for a number of new sectors, including:
- venues that attract large crowds, such as stadiums, convention centres, theme parks, concert venues and cinemas
- shopping centres and supermarkets
- beauty and personal care services, such as hairdressing, beauty therapy and nail services
- indoor events, such as cultural festival and expos
- outdoor events that are a music or dance festivals
- leisure and recreation facilities, such as gyms, health clubs, indoor sports facilities and indoor pools
- short-term residential facilities such as hotels, boarding houses and short-term holiday rentals
- outdoor recreation, such as caravan parks, camping areas, zoos and aquariums
- public-facing government services, such as customer service counters in government buildings, galleries, museums, libraries and community centres such as recreation halls
- weddings, funerals and places of worship (only required if indoor)
- higher education institutions, such as universities, TAFEs and registered training organisations
- adult entertainment venues
- hospitals, residential aged care, disability service accommodation (applies to visitors, volunteers and contractors, not staff or patients/residents).
A business must make reasonable efforts to ensure a customer checks in.
Reasonable effort includes:
- having the Check In Qld app QR code clearly displayed at entrance/s to premises;
- ensuring enough Check In Qld app QR codes are available, to avoid long queues or discourage people from checking in;
- reminding customers to check in, i.e. if a business owner/staff member notices the customer has walked past signage and clearly made no effort to check in; and
- assisting customers to check in if they are unable to do it themselves, by using the Business Profile mode of the Check In Qld app to enter their details. A person may be unable to use the Check in Qld app due to age, disability, language barriers, or does not possess the technology or own a mobile phone.
The obligation to check in is on the individual, pending all of the above is carried out. We have been advised through the Queensland Small Business Commissioner that the fine for individuals without a reasonable excuse is $1,334. However, the Queensland Small Business Commissioner advised that Qld Health has said that the community and businesses have been incredibly supportive and responsive of the public health measures so far!
Further detail of the businesses and activities that are now required to use the Check In Qld app is included in Queensland Health’s Restrictions on Business, Activities and Undertakings Direction