Vital information on natural disasters and emergencies are now available online at www.qld.gov.au/emergency.
This One-Stop Shop approach will provide Queenslanders with easy to access, up to date, consistent information online via a smart phone, tablet or PC, or by calling or visiting a government services counter in their local community. In this case people can find out information on emergency alerts and updates.
This will help to re-vitalise frontline services and improve people’s experience when interacting with government.
A one-stop shop approach for emergency-related information and services provides customers with:
- improved accessibility to emergency alerts and updates – customers now have real-time access to all alert feeds, 24/7 from one central location www.qld.gov.au/alerts
- greater efficiency and effectiveness when accessing the SES request for assistance phone line in an emergency situation
- real-time updates and the ability to check the status of requests for assistance in the event of a disaster (to be released in 2014).